Here’s what Vikrant Yadav, Center Director, Pacific Mall, NSP Pitampura has to say about coping with the changing FM requirements of malls: As occupancy ratios and types of occupants of …
Latest in Facility Management
In malls, every customer touchpoint should be a five-star experience
Mall managers need to satisfy the needs of two sets of end-users: tenants who occupy retail/food spaces and customers who patronise and purchase from them. As malls become more and …
Imagine a self-contained city where all residents are united for a common purpose – manufacturing steel. This city has its own factories, offices, residential areas, roads, schools, colleges, hospitals, recreation …
“You’d only get monkeys by throwing peanuts. Don’t expect a lion or elephant”
It all started during a conversation with a facility head of a leading manufacturing company. “Why do facility management companies make tall promises of providing ‘professional services’ at premium rates …
The twin thrusts of ESG targets and the health consciousness brought about by the pandemic have added jet engines to the vertiginous rise in green cleaning chemical usage. Whether by …
In gated communities, FM sustains every aspect of life
Last year, as the IT crowd returned from their hometowns to their work-from-office locations, a snippet of news revealed their housing preferences. While rents usually increase at the rate of …
India’s luxury home owners want premium FM services
In this interview, Meera Prema – Head Of Residential Operations, Embassy Services Pvt Ltd takes us around the exclusive world of a gated community in terms of its FM requirements, …
This is the testimony of a mid-sized FM service provider, who has burnt his fingers in the past by vying for property management clients: “We spent one year negotiating with …
How do apps connect HNI homeowners and FM service providers?
Sachin Sinha, Vice President, OneSIS explains how various softwares and apps can be the interface for a vast range of FM services for residential facilities The scope of services under …
In the 25th year of her career with the same organisation, Sindhu Narayanan, Deputy Director – Business Development Sumeet Group Enterprises distills her learnings about customer relationship management, understanding the …







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