Process

As commercial laundry services grow into a more profitable industry, technological solutions for this sector continue to improve. From top-of-the-line washing machines that are more intelligent than an average smartphone …

Everyone knows that first impressions must be the best impressions. So what contributes to a facility user’s first impression of a facility? What they see, of course, and then, what …

How can the employee on the ground participate in the service provider’s sustainability journey? Tarun Ramrakhiani, CEO, SMS Integrated Facility Services offers many answers. Shifting sands There is a significant …

The service expectations of a client keeps changing to higher and higher levels, but the prospect of increasing budgets to meet rising costs is always met with silence. Such a …

On paper, an SLA is the best approach for all stakeholders in the FM chain. But as budgets tighten, costs rise and clients struggle to grasp the full picture of …

A combination of domestic and global factors have recently driven up the cost of fuel and power; water for commercial use has always been difficult to procure. This, combined with …

Measuring, monitoring and reporting Indoor Air Quality (IAQ) and surface hygiene parameters inside a workplace, commercial buildings, hotels & restaurants etc. has become a critical business imperative for workplace administrators …

The responsibility of ensuring a good, environment-friendly and healthy future lies in the hands of the people who manage the present. Ralph Sunil, Group Head, Facility Management Services, GMR Group, …

Over the years, the focus of organisations has broadened from only making profits to behaving as an entity that has a long-term commitment to society in general, and the environment …

While an organisation’s intention to embrace sustainability must be commended, actually integrating sustainability into its operations is easier said than done. Sustainability norms must be studied, the current on-ground situation …