CIJConnect Bot-enabled WhatsApp
According to Eptura, which surveyed 200 organizations worldwide, over 50% of businesses have implemented or are working towards implementing an integrated workplace platform, as mentioned in a release in Facilities Dive.
The top three technologies most businesses want to deploy in the next 12 months include data analytics, integrated workplace solutions and collaboration software that can enhance the ability of employees to work together in an office, Eptura says in its 2024 Workplace Index report.
Operational leaders surveyed cited expectations of an average of 3% to 8% in increased incremental revenue resulting from effective use of the office for hybrid work.
However, businesses are not looking to digitally connect their workplaces in “one go,” the report says, noting that a sizable percentage of companies are still digitizing manual processes and working through change management barriers. More than 60% of operational leaders said implementing a change management program and measuring the impact of these changes are their biggest impediments to managing change, says the report.
