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Procurement today extends far beyond purchasing, influencing workplace hygiene, sustainability, efficiency and employee experience. In this interaction with Clean India Journal, Ankur Sachdev, Chief Executive Officer, Tenon FM, talks about evolving buyer expectations, digital transformation and the future of facility management
Procurement pitch
Procurement plays a pivotal role in shaping workplace hygiene and employee experience by ensuring the selection of high-quality cleaning products, equipment, consumables, and service partners. The right procurement strategy enables organizations to adopt innovative and sustainable solutions that enhance cleanliness standards, improve indoor environments, and support employee well-being. Beyond cost considerations, procurement decisions directly impact operational efficiency, safety, compliance, and the overall perception of the workplace among employees and visitors.
Environmentally responsible solutions?
There is a significant shift in buyer behaviour toward sustainable procurement. Organisations are increasingly willing to invest in environmentally responsible solutions when they deliver measurable business value through reduced environmental impact, improved efficiency, regulatory compliance, and stronger brand reputation. Sustainability is no longer viewed as a cost premium but as a long-term investment that supports corporate ESG goals and stakeholder expectations.
At Tenon FM, we have witnessed this shift firsthand, with clients increasingly incorporating sustainability and ESG performance into their procurement decisions. Our achievement of an EcoVadis score of 82 out of 100, placing us among the Top 5% of companies globally and in the 97th percentile worldwide, demonstrates our commitment to responsible business practices and sustainable operations. Such globally recognized sustainability credentials not only strengthen customer confidence but also influence purchasing decisions, as organizations increasingly prefer partners who can support their environmental and social responsibility objectives
while delivering operational excellence.
Read Also –
- From Cost to Compliance: India’s Facility Management Procurement Reset
- Green Procurement Goes Boardroom: Data, ESG Reshape Indian FM
- Beating Cost Myths: Certified Green Procurement Delivers Real ROI
- Beyond the Stated Requirement How DTSS Transformed a Soft Services Discussion into a Scalable Solution
Procurement decisions directly influence workplace hygiene, safety and employee experience”— Ankur Sachdev
Future of facility management
The future of facility management will be driven by technology, sustainability, and data-driven operations. We expect suppliers to offer smart cleaning solutions, IoT-enabled equipment, predictive maintenance capabilities, AI-powered analytics, and environmentally friendly products. Clients will increasingly seek partners who can provide integrated solutions, real-time performance visibility, and measurable outcomes that improve efficiency, reduce costs, and enhance workplace experiences.
Digital transformation
Digital transformation is enabling procurement teams to make faster, more informed, and more strategic decisions. Advanced analytics, supplier performance dashboards, automation tools, and AI-driven forecasting are improving transparency and operational control. Procurement is becoming increasingly data-centric, allowing organizations to optimize spending, manage supplier risks, monitor service quality, and identify opportunities for continuous improvement. Technology is transforming procurement from a
transactional function into a strategic business enabler.
Distinguishing point
A preferred supplier is distinguished not only by competitive pricing but also by reliability, innovation, responsiveness, and a commitment to continuous improvement. Organizations increasingly value suppliers who understand their business objectives, embrace sustainability, leverage technology, maintain strong compliance standards, and consistently deliver high-quality outcomes. The most successful suppliers act as strategic partners, contributing ideas, driving efficiencies, and creating long-term value beyond the scope of the contract.
