How does one of the world’s largest suppliers of cleaning equipment and chemicals maintain its position as a preferred brand? Mahesh Naik, Customer Service Lead, Diversey India offers a look …
contract
Long-term contracts, contract extensions and easy contract renewals are every service provider’s dream. Instead of relying on the whims of a client, there are many proactive steps that a service …
When the property developer is also the facility manager, FM becomes a matter of looking after one’s own. Balaji N, Associate Vice President, Head of Facility Maintenance, Sobha Ltd – …
At the alarming rate at which India is urbanising, public toilets are unable to keep pace with the change. Both their numbers and maintenance leave much to be desired. Urban …
This is the testimony of a mid-sized FM service provider, who has burnt his fingers in the past by vying for property management clients: “We spent one year negotiating with …
