Facility Management

Growing concerns about the need to save water plus a heightened focus on operator safety are just two of the challenges confronting today’s high-pressure cleaning market. What are the key …

In the quest for achieving the dream of Total Quality Management there are many moments which end up being nightmarish, says Hospitality Consultant Avril Sule. She talks about Service Recovery …

I frequently ask questions to various people about my personal experiences with some Big Brands & this time around I asked, “Do Big Brands disappoint you?” My experiences tell me …

In a country where indigenous manufacturers of cleaning products are numbered, the consumer graphs have remained more inclined towards international brands. Making inroads into this market are international companies with …

While the facility management and services segments are moving on to the digital platform, almost 99% of them are still trying to make out how to actually implement these processes. …

This story begins in those days of 1992 when Indian youth were facing unemployment and getting a good job was a far-fetched team. Treading intelligently, Debtosh Chatterjee built the Chatterjee …

Hospitality, corporates, guest houses, IT houses, and many others have carpet flooring essentially to add to the ambiance of the interior. Carpets have remained a symbol of luxury but require …

The facility management industry in Kolkata has been slowly expanding with corporates, hospitals, mall, etc., now resorting to IFM across properties. Adding to this expansion is the growth in infrastructure, …

It is only in the last few years that domain knowledge in the cleaning and facility management industry has been systematically recorded and shared. However, this knowledge has not necessarily …

The Rajiv Gandhi International Airport (RGIA), Shamshabad, Hyderabad, a Greenfield project that turned operational in March 2008, is celebrating 10 years of “sustainability, energy efficiency, carbon neutrality, water conservation and …