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In recent times, perhaps no hotel department has evolved, or has had to evolve as rapidly as housekeeping. From international financial conditions to burgeoning digitisation, an emphasis on Key Performance …
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When we think of hospitals, we picture doctors, nurses, emergency rooms, wards, operation theatres and ICUs. What doesn’t immediately come to mind, and what all of the above either wear …
[box type=”shadow” ] The much-awaited spectacle of the evening, the Uniforms, a Corporate Fashion Statement, awed the audience with the latest in hospitality uniforms. Students of Jaypee Institute and …
The winners of the AHA awards 2019 are: • Best Housekeeper in Asia: Kavita Shah Executive Housekeeper, Vivanta by Taj President, Mumbai • First Runner-up: Ebenezer Ahimaz Executive Housekeeper, Hormuz …
Over 250 delegates flew in from Bangladesh, Nepal, Sri Lanka, Maldives, Oman, Kuwait, Qatar, UAE, Indonesia and Vietnam, apart from across the Indian sub-continent, to be part of the 4th …
Hotel laundries process bigger volumes of linen. The only limitation is that the revenue from hotel laundries is significantly lower when compared to retail laundries. Consequently, hotel laundries need to …
Artificial intelligence, or simply AI, is the new business buzzword. It’s hard to go even a few hours without hearing the term — from commercials on TV, to billboards, and …
In the quest for achieving the dream of Total Quality Management there are many moments which end up being nightmarish, says Hospitality Consultant Avril Sule. She talks about Service Recovery …
I frequently ask questions to various people about my personal experiences with some Big Brands & this time around I asked, “Do Big Brands disappoint you?” My experiences tell me …
The Jensen Group continues to focus on smart digital solutions for heavy-duty laundries. The group recently unveiled its two-tier sales strategy with high-tech products from its American and European factories, …
