Process

​ [box type=”shadow” ] The much-awaited spectacle of the evening, the Uniforms, a Corporate Fashion Statement, awed the audience with the latest in hospitality uniforms. Students of Jaypee Institute and …

The winners of the AHA awards 2019 are: • Best Housekeeper in Asia: Kavita Shah Executive Housekeeper, Vivanta by Taj President, Mumbai • First Runner-up: Ebenezer Ahimaz Executive Housekeeper, Hormuz …

Over 250 delegates flew in from Bangladesh, Nepal, Sri Lanka, Maldives, Oman, Kuwait, Qatar, UAE, Indonesia and Vietnam, apart from across the Indian sub-continent, to be part of the 4th …

Hotel laundries process bigger volumes of linen. The only limitation is that the revenue from hotel laundries is significantly lower when compared to retail laundries. Consequently, hotel laundries need to …

Artificial intelligence, or simply AI, is the new business buzzword. It’s hard to go even a few hours without hearing the term — from commercials on TV, to billboards, and …

In the quest for achieving the dream of Total Quality Management there are many moments which end up being nightmarish, says Hospitality Consultant Avril Sule. She talks about Service Recovery …

I frequently ask questions to various people about my personal experiences with some Big Brands & this time around I asked, “Do Big Brands disappoint you?” My experiences tell me …

The Jensen Group continues to focus on smart digital solutions for heavy-duty laundries. The group recently unveiled its two-tier sales strategy with high-tech products from its American and European factories, …

This story begins in those days of 1992 when Indian youth were facing unemployment and getting a good job was a far-fetched team. Treading intelligently, Debtosh Chatterjee built the Chatterjee …

Hospitality, corporates, guest houses, IT houses, and many others have carpet flooring essentially to add to the ambiance of the interior. Carpets have remained a symbol of luxury but require …