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Sustainable Solutions: FM Navigating Customer Demands

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Sustainability stands at the forefront of customer demands. Companies are increasingly seeking facility management services that align with their sustainability goals and environmental values to reach their net-zero targets. Ashwini Walawalkar, Country Head – Technique Control Facility Management states that aligning with customer requirements encompasses a range of initiatives.

Right from implementing smart energy-efficient systems, using environmentally friendly cleaning products, using IoT based monitoring and reporting system, minimizing water and energy consumption to reducing waste generation require planning and implementation.

Sustainability hinges on green practices, employing environmentally conscious cleaning products bearing a green seal, eco-logo certified by the USDA and relevant country specific standards. These certifications guarantee that the products adhere to stringent environmental and performance criteria, including rigorous testing for biodegradability. Beyond cleaning products, green practices encompass utilizing equipment and techniques that minimize environmental impact, such as microfibre cloths and energy-efficient appliances.

Facility Managers possess the capacity to assist clients in implementing waste reduction and recycling programs, as well as landscaping practices, to promote environmentally responsible workplaces. Furthermore, the pursuit of net-zero goals has become a significant priority for many client companies. These organizations are increasingly committed to reducing their carbon emissions and achieving carbon neutrality.

Facility management plays a crucial role in supporting these efforts by implementing energy management systems, investing in renewable energy solutions such as solar panels and wind turbines, and adopting carbon offsetting strategies. Through collaborative efforts with clients to develop tailored net-zero plans, facility management companies can make substantial contributions to a sustainable future while meeting the evolving needs of their customers.

Facility management companies can effectively educate their workforce on sustainable practices by employing a combination of virtual and classroom training sessions. Virtual training, through webinars and online courses, offers flexibility and covers topics such as energy-efficient practices and waste reduction strategies.

Classroom sessions provide hands-on learning opportunities, including demonstrations of green technologies and safety protocols for handling environmentally sensitive materials. This comprehensive approach ensures that employees are equipped with the knowledge and skills needed to implement and maintain green practices, fostering a culture of sustainability within the organization.

Facility management firms are taking the lead in arranging workshops in collaboration with local NGOs to foster sustainability and waste management principles among their clientele and staff. This proactive approach not only enhances their internal team but also passes on the advantages to customers, playing a crucial role in safeguarding the integrity of our environment – from land to water to air quality.

By launching stakeholder engagement programs, which involve customers, tenants, and pertinent parties in sustainability efforts through education, clear communication, and active involvement, a strong culture of environmental stewardship can be nurtured.

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