Thursday, December 5, 2024
 - 
Afrikaans
 - 
af
Albanian
 - 
sq
Amharic
 - 
am
Arabic
 - 
ar
Armenian
 - 
hy
Azerbaijani
 - 
az
Basque
 - 
eu
Belarusian
 - 
be
Bengali
 - 
bn
Bosnian
 - 
bs
Bulgarian
 - 
bg
Catalan
 - 
ca
Cebuano
 - 
ceb
Chichewa
 - 
ny
Chinese (Simplified)
 - 
zh-CN
Chinese (Traditional)
 - 
zh-TW
Corsican
 - 
co
Croatian
 - 
hr
Czech
 - 
cs
Danish
 - 
da
Dutch
 - 
nl
English
 - 
en
Esperanto
 - 
eo
Estonian
 - 
et
Filipino
 - 
tl
Finnish
 - 
fi
French
 - 
fr
Frisian
 - 
fy
Galician
 - 
gl
Georgian
 - 
ka
German
 - 
de
Greek
 - 
el
Gujarati
 - 
gu
Haitian Creole
 - 
ht
Hausa
 - 
ha
Hawaiian
 - 
haw
Hebrew
 - 
iw
Hindi
 - 
hi
Hmong
 - 
hmn
Hungarian
 - 
hu
Icelandic
 - 
is
Igbo
 - 
ig
Indonesian
 - 
id
Irish
 - 
ga
Italian
 - 
it
Japanese
 - 
ja
Javanese
 - 
jw
Kannada
 - 
kn
Kazakh
 - 
kk
Khmer
 - 
km
Korean
 - 
ko
Kurdish (Kurmanji)
 - 
ku
Kyrgyz
 - 
ky
Lao
 - 
lo
Latin
 - 
la
Latvian
 - 
lv
Lithuanian
 - 
lt
Luxembourgish
 - 
lb
Macedonian
 - 
mk
Malagasy
 - 
mg
Malay
 - 
ms
Malayalam
 - 
ml
Maltese
 - 
mt
Maori
 - 
mi
Marathi
 - 
mr
Mongolian
 - 
mn
Myanmar (Burmese)
 - 
my
Nepali
 - 
ne
Norwegian
 - 
no
Pashto
 - 
ps
Persian
 - 
fa
Polish
 - 
pl
Portuguese
 - 
pt
Punjabi
 - 
pa
Romanian
 - 
ro
Russian
 - 
ru
Samoan
 - 
sm
Scots Gaelic
 - 
gd
Serbian
 - 
sr
Sesotho
 - 
st
Shona
 - 
sn
Sindhi
 - 
sd
Sinhala
 - 
si
Slovak
 - 
sk
Slovenian
 - 
sl
Somali
 - 
so
Spanish
 - 
es
Sundanese
 - 
su
Swahili
 - 
sw
Swedish
 - 
sv
Tajik
 - 
tg
Tamil
 - 
ta
Telugu
 - 
te
Thai
 - 
th
Turkish
 - 
tr
Ukrainian
 - 
uk
Urdu
 - 
ur
Uzbek
 - 
uz
Vietnamese
 - 
vi
Welsh
 - 
cy
Xhosa
 - 
xh
Yiddish
 - 
yi
Yoruba
 - 
yo
Zulu
 - 
zu

Housekeeper Speaks:Changing Perception

by Clean India Journal Editor
0 comment

 

Digvijay Chauhan Velan K

How did you get into Facility Management Services?

Digvijay: With BHM, freshers opt for a career in hospitality which is assumed to be a glamorous field. However, I found facility management services more satisfactory. My BHM degree empowered me to deliver quality services. I belong to Rajasthan and have been lucky that my parents always let me do what I wanted. Every decision in my entire life has been my own, but they have given me full support whenever I needed that.

Velan: My father expired in 1980. As I grew, I felt an immediate economic urgency in the family. I could not study more, so opted for a part time job as a janitor in 1995.

What were your initial experiences after getting the job?

Digvijay: Initially, I found it similar to what I had learnt in BHM. As both, hospitality and housekeeping are service oriented, I could integrate myself in the day-to-day activities. Spending six to seven years in this sector, I am able to now understand the business.

Velan: Initially, my salary was quite low say, `800/month. I was aware of the need to do more, to

prove myself. This inspired me to do better in terms of my work quality.

First Onsite experience

Digvijay: My first experience was quite disappointing because of the lack of experience. The clients have expectations from a vendor, which have to be fulfilled. That could have been frustrating, but I had the feeling that I was more qualified to do the job with respect to others. I was very confident.

Journey So far…

Digvijay: Though I am here for the last seven years, there is always some curiosity to look for what is next. When I joined Avon as Deputy Manager – Operations, the company was not very big. Today, I am satisfied to see my hand in the company’s growth. When I joined I was assigned to manage only one site of a client. Today being the DGM – Operations, I look after PAN India Operations with 2000 plus accounts. I would like to keep it – enriching the company and the rapidly growing Indian cleaning industry.

Velan: I have worked at the sites of Siemens, Cypress Technology and other companies too. I joined as a Janitor at the Cypress site where I was even offered a job on completing 10 years. In fact, I have even been offered an office job at Avon itself. As I was getting some extra income doing field works, for quite some time I rejected the offers. At that time, my boss cautioned me once, “Don’t expect things to remain the same. This extra money you may not get it always.” From a Janitor, Office Assistants, Supervisor, Site Executive to Sr. Executive – Operations, it has been a great journey and I never looked back. Now, I am handling more than 15-16 sites.

How do you see it now?

Digvijay: Perception of end users about the Industry is more or less same. The dignity of labour is not maintained; having said that I found it glamorous and attractive. There is a tremendous growth on all the levels. Every time, you get to learn from somebody or teach someone.

Velan: Adding to that, we are happy to help many people in getting jobs. Think about a guy who cleans the littered garbage and gets his food rather than sitting on the garbage searching for some food from the garbage. I feel proud of doing that.

Life has now become more comfortable. My son is studying in Std IX and daughter in Std VI, I want them to study more as much as they want.

 

You may also like

Leave a Comment

Clean India Journal, remains unrivalled as India’s only magazine dedicated to cleaning & hygiene from the last 17 years.
It remains unrivalled as the leading trade publication reaching professionals across sectors who are involved with industrial, commercial, and institutional cleaning.

The magazine covers the latest industry news, insights, opinions and technologies with in-depth feature articles, case studies and relevant issues prevelant in the cleaning and hygiene sector.

Top Stories

Subscribe To Our Newsletter

Copyright © 2005 Clean India Journal All rights reserved.